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ILM Level 2 Leadership & Team Skills
ILM Level 3 Leadership & Management
ILM Level 5 Leadership & Management
MANAGER: Building Blocks
SKILLS: Building Blocks
TEAM: Building Blocks
People Management Fundamentals
People Management Advanced
Leadership Skills
Effective Delegation Skills
The Leader as Coach
Managing Performance
Managing Equality and Diversity
Conducting Effective Appraisals
Managing Customer Service
Solving Problems and Making Decisions
Delivering Effective Feedback
Resolving Workplace Conflict
Managing Change
The Effective Interviewer
Understanding Recruitment and Selection
Leading People in Project Settings
Taking Control of Your Time
Putting Customers First
Assertiveness
Effective Presentation Preparation
Preparing Meaningful Training
Effective Facilitation Skills
Project Management Fundamentals
Coaching Fundamentals
Communicating Effectively
Effective Written Communication
Writing Effective Reports
Embracing Equality & Diversity
The Winning CV & Interview
Supporting Change & Coping Under Pressur
Building Better Teams
Developing Your Team
Understanding Belbin Team Roles
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